Frequently Asked Questions

If you don’t find the answer you're looking for, 
please contact us and we’ll get back to you as soon as possible.
  • Our Mushrooms
    • What are mushrooms good for?

      Functional mushrooms have been traditionally used for thousands of years.  Numerous published research articles have established the health benefits of these unique and powerful mushrooms.  Support for immune health is the primary benefit.  Functional mushrooms contain beta glucans which are important for immune system functionality.  Humans do not produce beta glucans and, therefore, functional mushrooms can play an important role in supporting daily health and wellness.  In addition to immune health, each type, or species of mushroom provides its own special benefits including aiding cognitive and neurological health, gut health, cardiovascular health, bone health, healthy blood sugar, liver health, beauty (healthy hair, skin and nails), vitality, sports performance and recovery, and support for the management occasional stress, both physical and mental.

    • What are the beneficial Ingredients in mushrooms?

      Om Mushrooms provide a variety of nutritional benefits.  Some of the primary ingredients include beta glucans and other polysaccharides, polyphenols, prebiotic non-soluble fiber, and digestive enzymes that support immune function.  Functional mushrooms also contain vitamins, such as Vitamin D, minerals, and amino acids/proteins.  In addition, there are many mushroom-specific compounds such as triterpenes (from Reishi and Turkey Tail), cordycepin (from cordyceps) and neurotrophic factors (from Lion’s Mane) all of which contribute to overall health and wellness.

    • What is “mycelial biomass”? How much of it is in the powder?

      We use the whole mushroom to provide a more complete nutrient profile rather than isolating only specific parts of the mushroom.  Mycelial biomass is the root-like structure of the mushroom, the most bioactive stage of the mushroom life cycle. The mycelium is the primary life system of the mushroom and is full of polysaccharides, prebiotic fibers, neurotrophic and immune-supporting compounds.

    • How are the mushrooms grown?

      Our expert mycology team has combined experience of more than 100 years of growing mushrooms.  Our organic functional mushrooms are grown through their full life cycle including myceliated biomass, primordial and/or fruit bodies in an ultra-clean environment at our indoor farm in Carlsbad, California.  We then carefully dehydrate the mushrooms at low temperatures to retain nutritional activity.  The result is a whole food mushroom with a full spectrum of naturally occurring nutrients, including beta glucans and other polysaccharides, polyphenols, prebiotic non-soluble fiber, and digestive enzymes that support immune function, plus vitamins, such as Vitamin D, minerals, and amino acids/proteins.  In addition, there are many mushroom-specific compounds such as triterpenes (from Reishi and Turkey Tail), cordycepin (from cordyceps) and neurotrophic factors (from Lion’s Mane) all of which contribute to overall health and wellness.  Our indoor farm is a cGMP (Certified Good Manufacturing Practices) facility that is Certified 100% Organic, Project Verified Non-GMO, Kosher and Gluten Free to ensure highest quality and efficacy. 

    • Where do your mushrooms come from?

      Our mushrooms are grown and packaged in our indoor farm in Carlsbad, California.

    • Do you test your products for heavy metals?

      Yes.  All of our products are subject to in-house and 3rd party testing for heavy metals and other contaminants and meet and exceed industry standards, including Prop 65. Because we grow and process our own mushrooms in an ultra-clean cGMP (Certified Good Manufacturing Practices) facility, we can ensure the mushrooms are of the highest quality.

    • How are your mushrooms processed?

      The mushrooms are grown at our indoor farm in Carlsbad, California.  They are then harvested and dehydrated using carefully controlled, filtered air that is constantly monitored.  Once dehydrated, the mushrooms are milled into a fine powder, which is then packaged and ready to ship.

    • Do you perform hot water or alcohol extractions?

      We do not use an extraction process.  Om mushrooms are whole food mushrooms with a full spectrum of naturally occurring nutrients produced by each species.  In other words, we use the whole mushroom to ensure the important bioactive compounds and nutrients from the mycelium (the root-like system) and the fruit (the fruiting body) are included.

    • Why mycelium?

      Om Superfood Mushroom powders contain both mycelium and fruiting bodies to provide the complete nutrient profile.  Some of the species produce fruit bodies (the spore-producing stage of the mushroom life cycle) more readily and abundantly than other species.  The mycelium, or the root-like system of the mushroom, is an amazing network of active threadlike strands and the primary life system of the mushroom.  Mycelium contains important bio-active compounds and is full of polysaccharides, prebiotic fibers, neurotrophic and immune-supporting compounds, many of which are only found or primarily in the mycelium.

    • Why are the mushrooms “fermented”? What do you mean by fermentation?

      We produce Om Mushroom Superfood powders by what is technically called Solid State Fermentation (SSF), whereby enzymes naturally produced by the mushroom mycelia (the root-like system of the mushroom) enzymatically “digests” or "ferments" the certified organic, gluten free, whole oats that we grow the mushrooms on.  This natural fermentation process breaks down the nutrition contained in the oats so that the nutrients can be absorbed across the cell walls and into the mushroom mycelia for conversion into mushroom tissue and mushroom metabolites.  There is no additional fermentation after this stage.

    • Why do you grow the mushrooms on oats?

      Mushrooms are adaptable and have the ability to produce a multitude of enzymes that allow them to access the nutrition contained in many types of substrate materials.  We grow our mushrooms on Certified 100% Organic, Project Verified Non-GMO, gluten-free whole oats because they provide a uniquely nutritious and clean growing environment.  Unlike a low-nutrition substrate such as wood, oats provide a naturally challenging growing environment that encourages enzymetic activity for mushrooms.  Oats are a planet-friendly option, generally grown as an un-irrigated crop.  Unlike other functional substrates used for growing functional mushrooms, such as rice, oats do not require large amounts of water.  Finally, oats do not emit large amounts of methane, a common greenhouse gas.

    • I have Candida. Will the mushrooms encourage yeast to grow in my body? If yeast and mushrooms are both fungi, shouldn’t I avoid mushrooms?

      If you have Candida or any other medical condition you should always consult with your health care provider before introducing mushrooms or other dietary supplements into your diet.

  • Product Information
    • General
      • Can I take multiple products safely?

        Yes. Each mushroom species has unique nutritional benefits and there can be added benefits in combining more than one species. We recommend 4g per day for the first 3 weeks when you start to take Om Mushroom Superfood Powders, followed by 2g per day after 3 weeks of use. Like all dietary supplements, check with your health care provider for any questions related to diet.

      • Are your products certified organic?

        All Om Mushroom Superfood products contain USDA Certified 100% organic whole food mushroom powders. 

        Om Mushroom Superfood Powders are USDA Certified 100% organic.  

        Om Mushroom Superfood Capsules and Om Mushroom Superfood Drink Mixes contain other natural ingredients some of which are organic in addition to the USDA Certified 100% organic mushroom powders.

        Learn More

      • What do your certifications mean?

        TBD

      • How do I store my products?

        Store your products in a cool, dry place after each use to prevent moisture from getting into the product.

      • Are your products gluten free? Do you test for gluten content? Are oats gluten free?

        Yes. we guarantee that our Mushroom Superfood powders are gluten free.  We grow our mushrooms on 100% organic, non-GMO gluten free whole oats, which provides a clean, nutritious growing environment, much like nutrient-rich soil provides for plants.  Oats themselves do not contain gluten.  Every delivery of oats we receive has a Certificate of Compliance.  We carefully inspect every load that is received and reserve the right to reject the load if gluten-grain contamination is found.  To make absolutely sure our mushroom powders are in alignment with FDA guidelines, every production lot is tested at a 10ppm gluten threshold level to ensure that the finished products are well below the current FDA guidelines that require less than 20ppm gluten for gluten-free product labeling.

      • Can I take Om products with other medication?

        While functional mushrooms are a natural product, as with any dietary supplement, we always recommend consulting your health care provider if you have questions regarding diet.

    • Powders
    • Capsules
    • Cold Drink Mixes
      • How do I use Om Mushroom Superfood Cold Drink Mixes?

        Om Mushroom Superfood Cold Drink Mixes are designed to be added to water or juice.  The range includes, Energy+ (in two flavors, Citrus Orange, and Lemon Lime), Immune+ (Super Berry flavor), Brain Fuel+ (Mocha flavor), and Beauty+ (Strawberry Lemonade flavor).  Mocha Brain Fuel+ can also be added to your favorite milk, e.g., almond milk, or to coffee (hot or iced).  Each serving provides 2,000mg or more of Om mushroom powders.  If you are using one of the single serve drink sticks, add one packet to 12oz water, shake and enjoy.  If you are using one of the products that contain more than one serving, such as Energy+ Citrus Orange in a 200g tub, add one teaspoon to 12oz. of water or juice and stir well.

      • Are Om Mushroom Superfood Cold Drink Mixes flavored?

        Yes, Om Mushroom Superfood Cold Drink Mixes are flavored.  Om Energy+ is available in 2 flavors: Citrus Orange flavor and Lemon Lime flavor.  Om Immune+ comes in a Super Berry flavor.  Om Beauty+ is available in a Strawberry Lemonade flavor and Om Brain Fuel+ is a Mocha flavor.  The flavors we use are natural.

    • Hot Drinks
    • Broths
  • Subscribe & Save
    • What are the benefits of Subscribe & Save?

      Subscribe & Save gives you the peace of mind that you'll never run out of your favorite functional mushroom supplements. All subscription products save an instant 20%, starting from the first order and carrying through to all subsequent subscription deliveries. Additionally, subscription purchases get FREE Shipping starting at the initial order.

    • Why can't I apply a discount code to my subscription order?

      Discount codes are not enabled for orders containing 1 or more subscription products, even if non-subscription products are in the same shopping cart. Subscription orders have discounts built-in, including an instant 20% off each subscription item and FREE shipping for the entire order.

      To apply a discount code to a one-time-purchase (non-subscription) order, remove all subscription products from your cart and proceed through the checkout process to apply your coupon.  After completing the single-item purchase, you can create a separate subscription order and check-out to receive the built-in subscription savings.

  • Shipping & Delivery
    • When will I receive my order?

      We strive to ship all website orders out as soon as possible. Most orders will ship within 48 hours from the time the order is placed. Orders placed on Friday may not ship until the following Monday morning. We observe all federal holidays.

    • What are shipping fees for subscription orders?

      Any order containing at least one subscription item will receive FREE shipping. The shipping fee for subsequent deliveries of the subscription item will remain FREE throughout the duration of the subscription.

    • How do I receive order updates?

      Order acknowledgment, confirmation of product availability, and shipping tracking information will be provided to you via email throughout the fulfillment and delivery process.

      If you have any other questions about your order, we're here to help! Please contact our Customer Support team with your question and order number.

  • Returns or Exchanges
    • How do I return or exchange an item?

      If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit, exchange for a different product, or a refund to the original payment method. To start your return, please contact our friendly Customer Support team with your order number.

      *Returns policy does not apply to bulk orders, authorized resellers or Expert Voice.

      If you have any other questions about your order, we're here to help! Please contact our Customer Support team with your question and order number.

  • Additional Information