Shipping & returns

Orders with a subtotal of $45 (after discounts and before taxes) ship free to select delivery locations in the United States.

New subscription orders also qualify for free shipping to select delivery locations in the contiguous United States. Subscription renewal order shipping fees will be automatically recalculated before each renewal order, and will default to the most inexpensive shipping method available, including free shipping for qualifying renewal orders. To learn more about the convenience and benefits of product subscriptions, visit the Subscribe & Save page.

We strive to ship all website orders out as soon as possible. Most orders will ship within 2 business days from the time the order is placed. Orders placed on Friday may not ship until the following Monday/Tuesday. We observe all federal holidays.

Order acknowledgment, confirmation of product availability, and shipping tracking information will be provided to you via email throughout the fulfillment and delivery process.

If you have any other questions about your order, we're here to help! Please contact our Customer Support team with your question and order number.

Orders are shipped via UPS or USPS. A physical address is required for all shipments. We can only ship to P.O. Boxes using USPS and select UPS services.

Subscription renewal order shipping will default to the most inexpensive carrier and shipping method available.

At this time our website only ships within the USA and Canada. Orders shipped to Canada may incur additional duties and fees after the order is placed which will be the sole responsibility of the recipient. To purchase Om Mushroom Superfood products outside of the United States and Canada, you can find us on the iHerb marketplace.

At Om Mushroom Superfood, we stand behind the quality of our products and pride ourselves on delivering a premium customer experience. Our 100% Satisfaction Guarantee means if you don't love it, we'll refund your money.

The Om Satisfaction Guarantee applies to products purchased directly from ommushrooms.com and within one hundred (100) days of the date of purchase. If you're not satisfied, we'll happily provide a refund, exchange, or replacement, at our team's discretion.*

Please notify us via email or phone with your intent to return within 100 days of purchase. To receive a refund/replacement, all returns must first be approved by our Customer Service Team with an authorized return number. Return shipping fees will be paid by the original purchaser. Proof of purchase or identifying details such as order number may be required. Additional shipping fees may not be refundable.