Shipping & Deliveries

Free Shipping:

Orders with a total value of $39 or greater (before taxes and discounts) qualify for free shipping to delivery locations in the contiguous United States.

Subscription Orders:

New subscription orders with a total value of $39 or greater (before taxes and discounts) also qualify for free shipping to delivery locations in the contiguous United States. Subscription renewal order shipping fees will be automatically recalculated before each renewal order, and will default to the most inexpensive shipping method available, including free shipping for qualifying renewal orders. To learn more about the convenience and benefits of product subscriptions, visit the Subscribe & Save page.

Delivery Times:

We strive to ship all website orders out as soon as possible. Most orders will ship within 2 business days from the time the order is placed. Orders placed on Friday may not ship until the following Monday/Tuesday. We observe all federal holidays.

Order Updates:

Order acknowledgment, confirmation of product availability, and shipping tracking information will be provided to you via email throughout the fulfillment and delivery process.

If you have any other questions about your order, we're here to help! Please contact our Customer Support team with your question and order number.

Carriers:

Orders are shipped via FedEx or USPS. A physical address is required for shipments being shipped via FedEx. We can only ship to P.O. Boxes using USPS.

Subscription renewal order shipping will default to the most inexpensive carrier and shipping method available.

International Orders

At this time our website only ships within the USA and Canada. Orders shipped to Canada may incur additional duties and fees after the order is placed which will be the sole responsibility of the recipient. To purchase Om Mushroom Superfood products outside of the United States and Canada, you can find us on the iHerb marketplace.

Affiliate FAQ

What Is Awin?

Awin is a trusted third-party affiliate marketing network where we host our affiliate program. They provide our affiliates with accurate tracking, real-time reporting, and payments. You can access your reports, links, and more through their platform.

How Do I Sign Up For The Affiliate Program?

Applying to be an affiliate partner is quick and easy! Click the button above, or use this link to apply with your contact information and your website urls and/or social media account where you plan to promote Om Mushrooms. We will review your application and you will receive a notification email once we process your application.

How Quickly Will You Review My Application?

We personally review affiliate applications every business day, and you should receive an answer within 24-48 hours of applying. If we have a question about your application, we will contact you via the email address you provided upon sign up to Awin.

Is There A Cost To Become An Affiliate?

No, it's free to become an Om Mushrooms affiliate!

Please note that Awin may require a small, refundable application fee to new publishers joining their platform to verify their identity.

What Kinds Of Affiliates Is Om Looking For?

We encourage everyone who is interested to apply to our program!

We're looking for affiliate partners who are excited about organic, functional mushrooms and want to share that excitement with their audience.

We require that affiliates have a valid working website address or social media account and a valid email address in order to participate in our affiliate program.

Affiliates can differentiate themselves by having a top-level domain name and by providing a description of how they intend to participate when they apply to the program on the Awin network. Please be sure to include any and all URLs you plan to use with your partnership in your application. Membership to the network is controlled by Awin and we may review/reject/accept any application for any reason. 

By participating in the Om Mushrooms Affiliate Program, you are also agreeing to our supplemental terms and conditions as noted in the network.

Can I Join If My Site Is Not Based In The United States?

Absolutely! However, please note that Om Mushrooms only ships to certain countries.

If you are an international affiliate that is struggling to join our Affiliate Program, please contact us with your affiliate ID and we can take a look into the issue for you.

I am An Om Affiliate, Can I Get Free Products?

While we love the enthusiasm from our affiliates, we do not provide free products at this time.

However, we provide you with advanced notice of new products, sales events, and, on occasion, do provide deep discounts on products to active affiliates who are making sales in the program.

Where Do I Get Banners And Links?

Once you have been approved, you will have access within Awin to banners, links, and other creative assets that you can utilize to drive traffic to Om Mushrooms. You can select what best suits your audience.

After deciding which links you would like to use, copy your specialized HTML link to your site and it will track your traffic and revenue. You must use the links provided in order to generate commissions.

How Are My Sales Tracked?

Sales and clicks are tracked through affiliate links provided to affiliates in the Awin network.

The code provided to you when you created your link contains specific tracking parameters unique to your account. It is important that the link code is posted to your site EXACTLY as it was given when you created the link. Alterations to this code can result in lost sales and click tracking and we don’t want you to miss out. We maintain a 45 day tracking cookie.

How Can I View My Performance?

You can access your account at any time, 24 hours a day - 7 days a week at Awin.com, using the username and password that you selected when signing up for your Awin account.

The reporting is all web based, and user-friendly for your convenience. If you have questions or have difficulty locating anything in the Awin interface, please contact us for a walkthrough.

When And How Do I Get Paid?

Awin handles all payment processing for affiliates.

During the setup process, affiliate partners can make selections for their preferred payout scheduling and thresholds. Affiliates who have reached the $20 USD minimum balance in network commissions in the previous month are eligible for payment.

At the time that payment is sent, you will see a transaction in your register for the amount of the commissions paid. If your network balance is less than the minimum threshold, Awin will carry over your balance to the next month. You can view your sales statistics on Awin throughout the month to see how you are doing.

You can change your payment threshold as well as payment frequency in the 'Payment Details' section under the 'Account' tab in the user interface.

A full payment FAQ is available from Awin within your account in the Support Center.

Why Have I Not Been Paid Yet?

The possible reasons you may have not received payment could be: 

  • You have not yet met the minimum commission threshold.
  • The orders you have earned commissions on have not yet been approved.
  • You have not earned any commissions.
  • You have not yet set up your payment and tax information
  • Your payment is on hold because your account is under investigation by Awin.

If you have questions about your payment status, please contact us.

I'm A Search Affiliate. Do You Allow Trademark Bidding?

We take our intellectual property and brand seriously and affiliates must adhere to our branding and trademark guidelines. We do not allow any trademark bidding.

Can I Change The Affiliate Terms & Conditions?

No, we do not make custom Terms and Conditions for individual affiliates. You can review our Terms and Conditions in Awin.

Additionally, affiliates are required to comply with the United States Federal Trade Commission (FTC) Endorsement Guides and Regulations. Any and all instances where affiliate links for Om Mushrooms are posted as an endorsement or assessment of our products must prominently disclose the fact that you may receive compensation for referring customers to Om Mushrooms. This disclosure statement should be clear and concise, and follow the guidelines available on the FTC Endorsements website resource.