Terms and Conditions

Last updated: Feb. 9, 2023

Mobile Terms of Service

The Om Mushrooms mobile message service (the "Service") is operated by Om Mushroom Superfood (“Om Mushrooms”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Om Mushrooms’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Om Mushrooms through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Om Mushrooms. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18339050638 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Om Mushrooms mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18339050638 or email hello@ommushrooms.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Affiliate FAQ

What Is Awin?

Awin is a trusted third-party affiliate marketing network where we host our affiliate program. They provide our affiliates with accurate tracking, real-time reporting, and payments. You can access your reports, links, and more through their platform.

How Do I Sign Up For The Affiliate Program?

Applying to be an affiliate partner is quick and easy! Click the button above, or use this link to apply with your contact information and your website urls and/or social media account where you plan to promote Om Mushrooms. We will review your application and you will receive a notification email once we process your application.

How Quickly Will You Review My Application?

We personally review affiliate applications every business day, and you should receive an answer within 24-48 hours of applying. If we have a question about your application, we will contact you via the email address you provided upon sign up to Awin.

Is There A Cost To Become An Affiliate?

No, it's free to become an Om Mushrooms affiliate!

Please note that Awin may require a small, refundable application fee to new publishers joining their platform to verify their identity.

What Kinds Of Affiliates Is Om Looking For?

We encourage everyone who is interested to apply to our program!

We're looking for affiliate partners who are excited about organic, functional mushrooms and want to share that excitement with their audience.

We require that affiliates have a valid working website address or social media account and a valid email address in order to participate in our affiliate program.

Affiliates can differentiate themselves by having a top-level domain name and by providing a description of how they intend to participate when they apply to the program on the Awin network. Please be sure to include any and all URLs you plan to use with your partnership in your application. Membership to the network is controlled by Awin and we may review/reject/accept any application for any reason. 

By participating in the Om Mushrooms Affiliate Program, you are also agreeing to our supplemental terms and conditions as noted in the network.

Can I Join If My Site Is Not Based In The United States?

Absolutely! However, please note that Om Mushrooms only ships to certain countries.

If you are an international affiliate that is struggling to join our Affiliate Program, please contact us with your affiliate ID and we can take a look into the issue for you.

I am An Om Affiliate, Can I Get Free Products?

While we love the enthusiasm from our affiliates, we do not provide free products at this time.

However, we provide you with advanced notice of new products, sales events, and, on occasion, do provide deep discounts on products to active affiliates who are making sales in the program.

Where Do I Get Banners And Links?

Once you have been approved, you will have access within Awin to banners, links, and other creative assets that you can utilize to drive traffic to Om Mushrooms. You can select what best suits your audience.

After deciding which links you would like to use, copy your specialized HTML link to your site and it will track your traffic and revenue. You must use the links provided in order to generate commissions.

How Are My Sales Tracked?

Sales and clicks are tracked through affiliate links provided to affiliates in the Awin network.

The code provided to you when you created your link contains specific tracking parameters unique to your account. It is important that the link code is posted to your site EXACTLY as it was given when you created the link. Alterations to this code can result in lost sales and click tracking and we don’t want you to miss out. We maintain a 45 day tracking cookie.

How Can I View My Performance?

You can access your account at any time, 24 hours a day - 7 days a week at Awin.com, using the username and password that you selected when signing up for your Awin account.

The reporting is all web based, and user-friendly for your convenience. If you have questions or have difficulty locating anything in the Awin interface, please contact us for a walkthrough.

When And How Do I Get Paid?

Awin handles all payment processing for affiliates.

During the setup process, affiliate partners can make selections for their preferred payout scheduling and thresholds. Affiliates who have reached the $20 USD minimum balance in network commissions in the previous month are eligible for payment.

At the time that payment is sent, you will see a transaction in your register for the amount of the commissions paid. If your network balance is less than the minimum threshold, Awin will carry over your balance to the next month. You can view your sales statistics on Awin throughout the month to see how you are doing.

You can change your payment threshold as well as payment frequency in the 'Payment Details' section under the 'Account' tab in the user interface.

A full payment FAQ is available from Awin within your account in the Support Center.

Why Have I Not Been Paid Yet?

The possible reasons you may have not received payment could be: 

  • You have not yet met the minimum commission threshold.
  • The orders you have earned commissions on have not yet been approved.
  • You have not earned any commissions.
  • You have not yet set up your payment and tax information
  • Your payment is on hold because your account is under investigation by Awin.

If you have questions about your payment status, please contact us.

I'm A Search Affiliate. Do You Allow Trademark Bidding?

We take our intellectual property and brand seriously and affiliates must adhere to our branding and trademark guidelines. We do not allow any trademark bidding.

Can I Change The Affiliate Terms & Conditions?

No, we do not make custom Terms and Conditions for individual affiliates. You can review our Terms and Conditions in Awin.

Additionally, affiliates are required to comply with the United States Federal Trade Commission (FTC) Endorsement Guides and Regulations. Any and all instances where affiliate links for Om Mushrooms are posted as an endorsement or assessment of our products must prominently disclose the fact that you may receive compensation for referring customers to Om Mushrooms. This disclosure statement should be clear and concise, and follow the guidelines available on the FTC Endorsements website resource.