Privacy Policy

What infor­ma­tion do we collect?

  • We collect infor­ma­tion from you when you register on the site, place an order, enter a contest or sweep­stakes, respond to a survey or commu­ni­ca­tion such as e-mail, or partic­i­pate in another site feature.
  • When ordering or regis­tering, we may ask you for your name, e-mail address, mailing address, phone number, credit card infor­ma­tion or other infor­ma­tion. You may, however, visit our site anony­mously.
  • We also collect infor­ma­tion about gift recip­i­ents so that we can fulfill the gift purchase. The infor­ma­tion we collect about gift recip­i­ents is not used for marketing purposes.
  • Like many websites, we use “cookies” to enhance your expe­ri­ence and gather infor­ma­tion about visi­tors and visits to our websites. Please refer to the “Do we use ‘cookies’?” section below for infor­ma­tion about cookies and how we use them.

How do we use your infor­ma­tion?

We may use the infor­ma­tion we collect from you when you register, purchase prod­ucts, enter a contest or promo­tion, respond to a survey or marketing commu­ni­ca­tion, surf the website, or use certain other site features in the following ways:

  • To person­alize your site expe­ri­ence and to allow us to deliver the type of content and product offer­ings in which you are most inter­ested.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your trans­ac­tions.
  • To admin­ister a contest, promo­tion, survey or other site feature.
  • If you have opted-in to receive our e-mail newsletter, we may send you peri­odic e-mails. If you would no longer like to receive promo­tional e-mail from us, please refer to the “How can you opt-out, remove or modify infor­ma­tion you have provided to us?” section below. If you have not opted-in to receive e-mail newslet­ters, you will not receive these e-mails. Visitors who register or partic­i­pate in other site features such as marketing programs and ‘members-only’ content will be given a choice whether they would like to be on our e-mail list and receive e-mail commu­ni­ca­tions from us.

How do we protect visitor infor­ma­tion?

We imple­ment a variety of secu­rity measures to main­tain the safety of your personal infor­ma­tion. Your personal infor­ma­tion is contained behind secured networks and is only acces­sible by a limited number of persons who have special access rights to such systems, and are required to keep the infor­ma­tion confi­den­tial. When you place orders or access your personal infor­ma­tion, we offer the use of a secure server. All sensitive/credit infor­ma­tion you supply is trans­mitted via Secure Socket Layer (SSL) tech­nology and then encrypted into our data­bases to be only accessed as stated above.

Do we use “cookies”?

Yes. Cookies are small files that a site or its service provider trans­fers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recog­nize your browser and capture and remember certain infor­ma­tion. For instance, we use cookies to help us remember and process the items in your shop­ping cart. They are also used to help us under­stand your pref­er­ences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggre­gate data about site traffic and site inter­ac­tion so that we can offer better site expe­ri­ences and tools in the future.

We may contract with third-party service providers to assist us in better under­standing our site visi­tors. These service providers are not permitted to use the infor­ma­tion collected on our behalf except to help us conduct and improve our busi­ness.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site expe­ri­ence more effi­cient and some of our services will not func­tion prop­erly. However, you can still place orders over the tele­phone by contacting customer service.

Do we disclose the infor­ma­tion we collect to outside parties?

We do not sell, trade, or other­wise transfer to outside parties your person­ally iden­ti­fi­able infor­ma­tion unless we provide you with advance notice, except as described below. The term “outside parties” does not include Matrix Healthwerks. It also does not include website hosting part­ners and other parties who assist us in oper­ating our website, conducting our busi­ness, or servicing you, so long as those parties agree to keep this infor­ma­tion confi­den­tial. We may also release your infor­ma­tion when we believe release is appro­priate to comply with the law, enforce our site poli­cies, or protect ours or others’ rights, prop­erty, or safety.

However, non-personally iden­ti­fi­able visitor infor­ma­tion may be provided to other parties for marketing, adver­tising, or other uses.

How can you opt-out, remove or modify infor­ma­tion you have provided to us?

To modify your e-mail subscrip­tions, please let us know by modi­fying your pref­er­ences in the “My Account” section. Please note that due to email produc­tion sched­ules you may receive any emails already in produc­tion.

To delete all of your online account infor­ma­tion from our data­base, sign into the “My Account” section of our site and remove your ship­ping addresses, billing addresses & payment infor­ma­tion. Please note that we may main­tain infor­ma­tion about an indi­vidual sales trans­ac­tion in order to service that trans­ac­tion and for record keeping.

Third party links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have sepa­rate and inde­pen­dent privacy poli­cies. We there­fore have no respon­si­bility or liability for the content and activ­i­ties of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feed­back about these linked sites (including if a specific link does not work).

Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to infor­ma­tion collected after the date of the change. This policy was last modi­fied on August 6, 2009.

Questions and feed­back

We welcome your ques­tions, comments, and concerns about privacy. Please send us any and all feed­back pertaining to privacy, or any other issue.

Online Policy Only

This online privacy policy applies only to infor­ma­tion collected through our website and not to infor­ma­tion collected offline.

Your consent

By using our site, you consent to our privacy policy.