Shipping & Deliveries

FREE SHIPPINGWhen you sign up for a minimum of 6 orders to be shipped auto­mat­i­cally. Orders will be billed on date of ship­ments (order frequency will be deter­mined by you).

Questions? Please Call 866−740−6874

When you sign up for the auto ship­ping program you are autho­rizing us to bill your card for orders at the time of ship­ment. You may call to cancel any time after the initial 6 order minimum.

Shipping Policy

  • Most internet orders placed before 12 pm Pacific Standard Time Monday thru Friday will be processed and confirmed the same day.
  • Please note, orders placed after 12 pm Pacific Standard Time Monday thru Friday, may not be processed and confirmed until the following busi­ness day. Orders placed after 12 pm Friday gener­ally will be processed and confirmed on the following Monday. Holidays, Saturdays and Sundays are not busi­ness days. We observe all federal holi­days.
  • Orders placed on Saturday or Sunday will be processed and confirmed on Monday (these orders will also ship Monday).
  • Order acknowl­edg­ment, confir­ma­tion of product avail­ability, and ship­ping tracking infor­ma­tion will be provided to you via email after your order is processed.
  • Order accep­tance occurs only when your order has been shipped. We will notify you by email when that has occurred.
  • Large, Oversized, Multi-boxed items may incur addi­tional ship­ping charges. You will be noti­fied of addi­tional ship­ping charges prior to final processing and ship­ping and have an oppor­tu­nity to cancel or change your order if you are not satis­fied with any addi­tional charges.
  • Orders are shipped via FedEx or USPS. A phys­ical address is required for ship­ments being shipped via FedEx. We can only ship to P.O. Boxes if USPS is chosen for the ship­ping method.
  • We verify all credit cards before ship­ping. In some cases, this may delay stated delivery dates.
  • In the case of inter­na­tional ship­ments the receiver is respon­sible for any custom fees or duties that may be incurred.
  • For European Customers please order though: www​.matrix​health​care​.co​.uk